My Last Lecture at Etsy where I reflect on different challenges I encountered, and determining whether they were the “good” or “bad” kind of challenging.
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Catt Small and I recently did an interview with InVision for their interview series Inside Design. We spoke about what it was like designing for Etsy’s buyers and...
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At Etsy, some of the most interesting (and most difficult!) challenges we face as a design team don’t always have a clear or obvious owner. Our initiatives can...
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I had the honor of writing an article for A List Apart on the role research can play as we make our way through the design process. I...
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This past April I spoke at Industry Conf in Newcastle upon Tyne, United Kingdom. Industry Conf covers practical topics about the web, ranging from research to design to...
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Today we launched a huge redesign of Etsy’s seller tools that was the culmination of over a year’s worth of work (more on this later). I contributed to...
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Pricing your work is hard. Whether you’re a freelancer or you sell handmade goods, putting a value on something you’ve created is tough. It requires balancing a competitive...
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On blamelessness and applying it to yourself, too.
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My first job in high school was at a small store in the Washington DC-area called Appalachian Spring where I sold jewelry, pottery, glass, and other crafts made...
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